See how Nestlé cut manual work, compressed tender cycles, and elevated procurement decisions with real‑time data
Benchmark every lane against the live market, catch surcharge drift before invoice, and cut tender analysis from weeks to days, backed by neutral air and ocean freight data.
Trusted by the world's biggest retailers
Ocean freight is one of the largest cost lines retail procurement actually controls. It is also the easiest to lose control of once the contract is signed: the rate you won in the tender starts drifting the day the ink dries.
Xeneta gives you live, independent ocean and air freight benchmarks built from real shipper and forwarder contracts, alongside carrier reliability and capacity data.
Port to port pairs, including Asia–Europe & Transpacific lanes
Transpacific contract season peaks around May. Asia to Europe clusters in Q4 through January. Whichever round you're heading into, walk in already knowing where the market sits, and where it's heading, so you can catch surcharge changes, and defend your budgets.
One platform, two modes. Discover all you need to know about our Ocean and Air offering.
How does Xeneta help retail procurement teams manage import cost volatility?
Retail procurement teams managing large import volumes face freight cost swings that directly impact product margin and pricing decisions. Xeneta gives retail buyers and logistics teams a continuous view of ocean freight market conditions on key import corridors, so they can see whether contracted rates still reflect current market conditions before costs hit the P&L.
When rates move sharply, whether due to capacity changes, geopolitical disruption, or seasonal demand shifts, Xeneta's market monitoring makes it visible immediately at the lane level. That early signal is what allows retail procurement teams to decide whether a budget adjustment is needed, whether a mid-cycle renegotiation is warranted, or whether the movement is temporary enough to absorb without action. Acting on market intelligence rather than waiting for the next scheduled tender is where retail procurement teams consistently find the most immediate cost protection.
For retailers with fixed shelf pricing, early visibility of rising rate trends is essential. Xeneta's 3-month market outlook allows procurement teams to flag cost pressure early, update landed cost assumptions proactively, and protect margin before products have been priced and committed.
How do retailers use Xeneta to manage procurement around seasonal peaks?
Retail supply chains are intensely seasonal. The cost and capacity environment for peak season bookings can differ dramatically from annual contracted rates, and getting timing wrong in either direction carries real commercial risk.
Xeneta provides lane-level market data throughout the year, allowing logistics teams to assess whether spot conditions justify locking in capacity early or whether the market supports cost-effective spot procurement. Year-round market monitoring also gives retail procurement teams the data to time annual tender events strategically, launching RFQs when conditions favor buyers rather than defaulting to a fixed calendar date regardless of where the market sits.
How can retailers with fragmented, multi-region sourcing consolidate freight procurement performance?
Sourcing diversification, whether China-plus-one or nearshoring, creates a practical procurement problem: new origin lanes with no rate history, no incumbent benchmark, and no basis for judging whether a first quote is fair. Regional teams often manage these lanes independently, so the same corridor can be priced very differently across the business without anyone seeing it.
Xeneta gives multi-region retail teams one consistent market reference across every origin. On new lanes out of Vietnam, India or Central America, the market benchmark replaces missing rate history, so the first negotiation starts from data rather than the carrier's opening number.
Across the network, a single view of market position per lane lets central procurement spot where regions are paying above market for comparable freight and consolidate volume where it creates leverage. Learn more about how Xeneta supports sourcing and tendering.
How does freight rate transparency help retailers price products more competitively?
Retailers competing on price need to understand the full landed cost of imported products to set accurate shelf prices. Freight rate uncertainty typically leads to either conservative cost assumptions that reduce competitiveness, or aggressive assumptions that erode margin when rates rise.
Xeneta's market benchmarks provide a reliable basis for landed cost modelling, improving pricing accuracy for buying teams. When freight market conditions shift, trend data and forward-looking forecasts allow buyers to update assumptions proactively rather than absorbing a margin surprise after products have already been priced and orders committed.
How does Xeneta help lean retail logistics teams run tenders more efficiently?
Retail logistics procurement teams are typically small relative to the freight volumes they manage. Tender preparation, including gathering market reference data, analyzing carrier bids, and setting negotiation targets, can consume weeks of capacity that most teams simply do not have.
Xeneta's Tender Benchmark Tool compresses this significantly. Pre-loaded market benchmarks replace manual research, bid analysis is automated against independent market data across hundreds of lanes in minutes, and target setting is anchored to objective lane-level data rather than judgement calls. Customers describe reducing tender analysis time from weeks to days, a meaningful efficiency gain for teams simultaneously managing freight operations, carrier relationships, and supply chain risk. You can learn more about how Xeneta supports sourcing and tendering.
What if most of our goods arrive DDP or vendor-managed?
Many retailers buy a meaningful share of goods delivered duty paid, where the vendor arranges and prices the freight into the landed cost. Xeneta helps on both sides of that split. On the volume you import FOB, you benchmark and negotiate the ocean leg directly.
On the DDP volume, the market view shows what the freight your vendors have priced in should cost, giving you the evidence to challenge the landed cost or renegotiate the term. The freight you buy delivered is usually the least transparent freight you buy, which makes it the volume most worth checking.
We already run a competitive annual tender. What does a benchmark add?
The tender is the moment you set rates. The benchmark is what keeps them honest for the eleven months after. It anchors your opening bids to the live market rather than the carrier's narrative, and it shows where peak-season increases and surcharges pushed you above market once the ink was dry, which is exactly where retail tender savings leak.
It also tells you when to launch: timing an RFQ to a buyer-favorable window is worth real money even on a simple Far East to Europe network.